PS4 SUPPORT

Need help with your PS4 setup?

There is nothing more frustrating than when you are ready to play on the PS4 and you experience technical issues. If you have tested your 4Gamers headset to ensure that it is working correctly, please follow the below instructions to ensure your console settings are correct.

Firstly, just ensure your headset has been fully inserted into the controller and double-check the mic’s not been muted via the Volume Control switch found on the cable.

In order to hear the in-game audio in the headset, you must make sure that your PS4 system is setup as follows:

Adjust the headset audio levels

“Settings”> “Devices” > “Audio Devices” > “Output to Headphones” > “All Audio”

The volume level of the headset and microphone can be adjusted within the PS4 system menu as follows:

Headset volume

“Settings” > “Devices” > “Audio Devices” > “Volume Control (Headphones)”

And lastly,

The microphone level

“Settings” > “Devices” > “Audio Devices” > “Adjust Microphone Level”

Adjust the microphone level until the indicator shows “Good”.

Once all is complete, your 4Gamers headset should be working as intended on the PS4. Happy Gaming!

Posted on 8th Sep 2022 by Natasha

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